Refund and Returns Policy
At Vedcare, we stand behind the quality of our Ayurvedic and natural products. Your satisfaction is important to us, and we aim to ensure a smooth and hassle-free experience for every customer.
Returns
You may request a return within 7 days of receiving your order if the product is damaged, defective, or incorrect.
To be eligible for a return, the item must be unused, unopened, and in its original packaging.
Please provide proof of purchase (order number or invoice) and clear photos showing the issue.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 7–10 business days.
Please note that shipping charges are non-refundable, except in cases where the product was damaged or incorrect due to our error.
Exchanges
We replace items only if they are defective or damaged. If you need to exchange a product for the same item, please contact our customer support team.
Non-Returnable Items
Certain products are not eligible for return, including opened or used products, items purchased during a sale, or items marked as non-returnable.
How to Initiate a Return
To request a return or refund, please contact us at [your customer support email/phone number] within the eligible timeframe. Our team will guide you through the process.
Note: Vedcare reserves the right to update or modify this policy at any time without prior notice. For any questions, please reach out to our support team — we’re here to help!