VEDCARE

Refund and Returns Policy

At Vedcare, we stand behind the quality of our Ayurvedic and natural products. Your satisfaction is important to us, and we aim to ensure a smooth and hassle-free experience for every customer.

Returns

  • You may request a return within 7 days of receiving your order if the product is damaged, defective, or incorrect.

  • To be eligible for a return, the item must be unused, unopened, and in its original packaging.

  • Please provide proof of purchase (order number or invoice) and clear photos showing the issue.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original method of payment within 7–10 business days.

  • Please note that shipping charges are non-refundable, except in cases where the product was damaged or incorrect due to our error.

Exchanges

  • We replace items only if they are defective or damaged. If you need to exchange a product for the same item, please contact our customer support team.

Non-Returnable Items

  • Certain products are not eligible for return, including opened or used products, items purchased during a sale, or items marked as non-returnable.

How to Initiate a Return

To request a return or refund, please contact us at [your customer support email/phone number] within the eligible timeframe. Our team will guide you through the process.


Note: Vedcare reserves the right to update or modify this policy at any time without prior notice. For any questions, please reach out to our support team — we’re here to help!