At Vedcare, we are committed to delivering your Ayurvedic and natural products safely and on time, while ensuring a smooth return process if needed.

Shipping Policy

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Methods & Timeframes

• We use trusted courier partners to ensure timely delivery.

• Standard delivery time is 3–7 business days within India and 7–15 business days for international orders (varies by location).

Shipping Charges

• Shipping charges will be calculated at checkout based on location and order weight.

• Free shipping may be available for qualifying orders (as per promotions).

Order Tracking

• Once your order is shipped, you will receive an email or SMS with a tracking number to monitor delivery status.

Delays

• Vedcare is not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances beyond our control.

Return Policy

Our return policy is designed to ensure a hassle-free experience for our customers.

Eligibility for Returns

• You may request a return within 7 days of receiving your order if the item is damaged, defective, or incorrect.

• Items must be unused, unopened, and in original packaging.

• Proof of purchase (order number/invoice) and clear photos of the issue are required.

Non-Returnable Items

• Opened or used products

• Items purchased during sale or clearance events

• Products marked as “non-returnable”

Refunds

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7–10 business days to the original payment method.

• Shipping charges are non-refundable unless the product was damaged or incorrect due to our error.

Exchanges

• We offer exchanges only for defective or damaged items, for the same product.